Learn how Shophop collects, uses, and protects your personal information.
At Shophop, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, software, and migration services. Shophop ("Shophop", "we", "our", or "us") is a product owned and operated by AxiomX Technology Solutions Pvt Ltd ("Company").
We collect the personal information you provide directly to us when you contact us, sign up for services, or use our website. This may include your name, email address, company, platform details, and migration requirements.
To perform migrations, we may collect and access:
Depending on your migration settings, we may process:
We may automatically collect IP address, Usage Logs, and Error Logs to monitor and improve our services.
We use your information to respond to inquiries, manage service requests, improve our platform, and communicate updates related to Shophop services.
We implement reasonable administrative, technical, and physical safeguards to protect your information. While no system is perfect, we work hard to keep your data secure.
Shophop acts as a data processor for migration activities. Data accessed during migrations is used solely to perform the migration requested by the customer. We do not sell customer data.
We retain personal information for as long as necessary to provide our services and comply with legal obligations. Migration data is retained for a period of 14 days after completion to allow for support and troubleshooting, after which it is securely deleted without any backup and residual data.
We may share information with trusted service providers like payment processors, analytics, etc who help us operate the website, support our customers, and perform business operations. These providers are only authorized to use your information as necessary to provide services to Shophop.
Shophop is based in India, and your information may be processed and stored in India or other countries where we have facilities. By using our services, you consent to the transfer of your information to countries outside of your country of residence, which may have different data protection laws than your country.
You have the right to access, correct, or delete your personal information. You can also object to or restrict certain processing of your data. To exercise these rights, please contact us at [email protected].
Our website may use cookies and similar technologies to deliver the best experience, remember your preferences, and analyze site traffic.
If you have questions about this privacy policy or your personal information, please contact us at [email protected].